Job Description:

Would you like to join our award-winning culture and establish a meaningful career in the nonprofit world?

Tommy Nobis Center offers you an opportunity to work for an organization that has been recognized as one of the Best & Brightest Companies to Work For in the Nation as well as being recognized by the Atlanta Journal Constitution as a Top Workplace in Atlanta!

Position Summary:

The Development Coordinator will be an integral part of the Development team’s innovation and execution by serving in an active role for each of the campaign areas executed throughout the fiscal year in support of reaching the overall yearly fundraising goal. The Development Coordinator, in conjunction with the Director of Development, will play an integral role within the Development Department by executing initiatives related to fundraising and prospect / donor relations. The Coordinator will compile metrics information (weekly, monthly, quarterly, annually) and will be responsible for tracking how well the Development Department is meeting their metrics. The Development Coordinator will also serve as the secondary contact for the Vehicle Donation program by accepting vehicle donations both online and in person, performing the necessary paperwork and problem-solving vehicle transactions resulting in a seamless donation process for the donor.

Essential Job Functions and Responsibilities:

1. Serve as an integral part of the Development team’s innovation and execution by serving in an active role for each campaign being executed during the year (ex. GA Gives Day, End of Year Appeal, Galaxy of Stars, Vehicles, etc.).
2. Direct responsibility for the growth and maintenance of Tommy Nobis Center’s Sustaining Donor program.
3. Resolve donor issues/questions within 48 hours.
4. Prepare written responses or replies by phone or email to requests for information. Determine the course of action needed.
   1. Record donations on an ongoing basis in the donor database and generate donor acknowledgements, including tax documents, thank you letters, and other communications.
   2. Maintain digital and print filing systems for department, including all correspondence, fundraising materials, expense reports, donation receipts, and any other archived records.
   3. Serve as the resident expert on the donor database and ensure other team members are knowledgeable in all its functions. The Coordinator will also design and run reports, oversee database maintenance, and serve as the point person for TNC with the donor database customer service team.
   4. Play an active role with the creation, implementation, and tracking of the Development Strategic/ Campaign Plan that incorporates a range of strategies, including annual appeals, grants, corporate and major donor appeals, special events, and other fundraising communications and strategies.
   5. Serve as the secondary contact for Tommy Nobis Center’s Vehicle Donation program, including accepting vehicle donations both online and in person. The Coordinator will resolve or help to resolve any vehicle donation questions by donors.
   6. Compile metrics information (weekly, monthly, quarterly, annually) and will be responsible for tracking how well the Development Department is meeting their metrics. The Coordinator will keep the Director up to date weekly with metrics information and will compile and send weekly team report to Director of Development for CEO report.
   7. Play an active role for events and other committees, including taking meeting minutes and ensuring they are shared with committee members in a timely fashion.
   8. Work with committees and Director of Development in adhering to event and department budgets.
   9. Secure, track, and maintain in-kind gifts for Tommy Nobis Center.
   10. Ensure the Development Department’s portion of the Tommy Nobis Center website is accurate and up to date.
   11. Participate in cultivation and prospect / donor stewardship.
       1. Serve as a cultural champion for the organization, fostering an environment of trust, alignment, transparency and accountability.
       2. Maintain promotional items and collateral materials for organizational distribution.
       3. Process invoices and payables to Accounting with approvals from department leadership.
       4. Serve as backup for front office.
       5. Assist with other specific projects as assigned.

Experience and Skills:

Education:

• College degree in business administration or related field preferred, or
• Two years college/vocational-technical training with one-year practical experience,
• 3 years equivalent knowledge and experience.

Other Qualifications or Requirements:

• Mission driven, guided by core values and a pleasure to work with.
• High "customer service orientation" in working with internal (employees) and external customers.
• Results oriented with ability to meet assigned deadlines.
• Must be highly organized, accurate in completing work assignments.
• Strong oral & written communication skills.
• Ability to maintain confidentiality with assigned duties.
• Ability to manage upward to foster Director efficiencies.
• Possesses a working knowledge of Windows environment in Word, Excel, Outlook & PowerPoint.
• Knowledge of secretarial, office administrative procedures, and knowledge of use of standard office equipment such as copiers, scanners, fax machine, etc.
• Position continually requires demonstrated tact and diplomacy.
• Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Must pass a drug screen and background check.
• Eligibility to work in the United States.

Special Skills/Abilities:

Interpersonal:

Ability to work independently as well as within a team environment.

Written Communications:

Ability to write to maintain quality documentation and communicate in a professional manner.

Ability to proofread and edit documents.

Analytical:

Ability to organize work and priorities.

Oral Communications:

Strong verbal communication skills required to effectively communicate with a broad range of individuals.

Leadership:

Ability to make quick and independent decisions when dealing with inquires.

Organizational:

Must have very good planning and organizational skills.

Problem-Solving:

Strong problem-solving skills needed to overcome daily situations that occur in a development office environment.

Declaration:

This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time.

Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don’t Work worksite and a participant in e-Verify.