Job Description:
Position Summary:
Under the direction of the Program Manager, Administrative Services,
the Project Coordinator, Nobis Enterprises is responsible for
assisting with the daily operations of the HUD Administrative Support
contract under Nobis Enterprises to ensure contract compliance and
customer satisfaction. In addition, the Project Coordinator will
assist with the management of the existing contract.
Essential Duties and Responsibilities:
- Provides outstanding customer service to all HUD locations on
contract by maintaining outstanding quality service, trouble-shoots,
and problem solves when/where needed.
- Interfaces closely with SourceAmerica, and other federal or state
agencies related to the HUD contract.
- Communicates and interacts with management, technical personnel,
client personnel and other team members.
- Assists in preparing reports as required by Senior Manager, Nobis
Enterprises, Program Manager - Administrative Services in support of
the HUD contract.
- Acts as Program Manager Administrative Services during their absence.
- Assists in the preparation of/or revision of forms in support of
contract deliverables as required by the contract.
- Assists the Program Manager with monitoring and enforcing
requirements of Nobis’ Quality Control Plan (QCP) to ensure the best
outcome of HUD Quality Assurance Surveillance Plan (QASP).
- Assists Program Manager with training of remote Nobis personnel on
Nobis Policies, Processes and procedures.
- Assists Program Manager with monitoring and assisting new Nobis
personnel on their PIV clearance process to ensure the most
expeditious filling of positions.
- Assists with Nobis Enterprises’ contracts billing.
- Assists Sr. Manager, Nobis Enterprises, as needed, i.e.,
proposals, market research, etc.
- Participates in various team meetings and conference calls.
- Interacts professionally with government contractors, customers,
persons with disabilities, and all Tommy Nobis Center employees.
- Attends and schedules various meetings internally/externally as required.
- Maintains a good attendance record.
- Maintains a high level of accuracy and attention to detail in all
tasks, including documentation, reporting, and communication with stakeholders.
- Ensures consistent, reliable performance and proactively follows
up on assigned tasks to meet established deadlines and quality expectations.
Education:
* Bachelor’s degree in business or related field preferred. Direct
job experience may be substituted for highly qualified candidates.
Experience:
* 1 - 2 years’ experience in government contract administration or
project operations
* SourceAmerica or federal contracting experience preferred.
* Experience with federal contracts a plus.
Qualifications:
* Mission driven, guided by core values and a pleasure to work with.
* Humble, hungry, and smart.
* High degree of ethics and integrity.
* Requires strong computer skills in Microsoft Office focusing on
Word and Excel
* Must demonstrate excellent attention to detail, organizational
skills, and follow-through to consistently meet deadlines and uphold
contract standards.
* Must be able to work independently and as part of a team.
* Must pass drug screen and background check.
* Qualify for security clearance to access military bases or federal
agency worksites where contracts are in place.
* Must maintain valid driver’s license and have a clean or acceptable
Motor Vehicle Report (MVR) as defined by policy.
* Eligibility to work in the United States.
Special Skills/Abilities:
Interpersonal:
High level of interpersonal skills required to develop and maintain
effective working relationships with staff, participants, other
agencies, and professionals. Strong customer service skills.
Written Communications:
Strong written communication skills required to maintain quality
documentation and effectively communicate with a broad range of
individuals and agencies.
Analytical:
Ability to analyze data and develop strategies to overcome obstacles
and problems.
Oral Communications:
Ability to communicate, problem solve and respond to government
contracting officers.
Organizational:
Strong organizational skills needed to prioritize all aspects of workload.
Problem-Solving
Ability to problem-solve various issues at off-site locations.
Equipment
Personal computer, printer, copier, fax machine, adding machine, and telephone.
Other Qualifications or Requirements
Mental Effort
Ability to set priorities, coordinate functions of Nobis Enterprises.
Set goals and measure results.
Physical Requirements
Office environment not requiring strenuous physical qualifications.
Working Conditions
Well-lighted office maintaining adequate working conditions.
Visual Effort
Well-lighted office environment requiring average amount of visual effort.
Safety
It is the philosophy of Nobis Works to provide a safe work
environment according to compliance agencies and other safety policies
and guidelines.
Declaration:
This job description is not designed to cover or contain
comprehensive listing of activities, duties or responsibilities that
are required of the employee. They may be subject to change at any time.
Work Environment:
The work environment characteristics described here are
representative of those that an employee encounters while performing
the essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
job functions.